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AlgapaySales Specialiast/B2B manager Wolt Technologies KazakhstanSupport Shift Lead | March 2025–August 2025 YESSENZHOL SULTAN KAZIAlmaty, Kazakhstan | Hakassskaya Street 11 Phone: +7 706 719 95 49 | Email: sultanqazi@mail.ruSupport Associate (Monitor Role, Trainer) | February 2024 – March 2025 February, 2024 - August, 2025September, 2025 – March, 2026• P ro vid ed c u sto m er s u p port r e la te d to d eliv e ry is su esa c ro ss K aza kh sta n• T ra in ed n ew e m plo ye es a n d im pro ve d in te rn al w ork flo w
• M onit o re d r e g io nal lo g is tic s a n d e n su re d s m oo th o p era tio ns d urin g s h if ts
• L e ad in g a t e am o f o ve r 1 0 0 s u p porta ss o cia te s d urin g op era tio nal s h if ts• E nsu rin g s e rv ic e q ualit y m eets c o rp ora te s ta n d ard s
• M an ag in g in te rn al lo g is tic s a n d c o оrdin atin g k e y p ro ce sse s t o m ain ta in o p era tio nal
sta b ilit y
• C ontr ib ute d t o o nb oard in g a n d t r a in in g o f o ve r 2 0 0 e m plo ye e s in 1 3 6 c o ho rts
• S up porte d lo g is tic s d urin g t w o la rg e-s c ale K asp i Z hum a p ro je cts
W olt T ech no lo g ie s K aza kh sta n
R esu lt s -d riv en s a le s a n d p ro je ct m an ag em en t p ro fe ssio n al w it h e xte n siv e e xp erie n ce i n B 2B
sa le s w it h in f a st- g ro w in g I T a n d f in te ch s ta rtu p s. P ro ven t r a c k r e co rd i n s c alin g r e v en ue,
d ev elo p in g c lie n t p ortf o lio s, a n d l e ad in g t e am s t o a c h ie v e a m bit io u s t a rg ets . S kille d i n
d esig nin g s a le s s tr a te g ie s, m an ag in g p ro d uct i m ple m en ta tio n p ro je cts , a n d f o ste rin g c ro ss-
fu nctio n al c o lla b ora tio n . S tr o n g a b ili t y t o s e e t h e b ig p ic tu re , o p tim iz e p ro ce sse s, a n d d riv e
b usin ess g ro w th .
Fin te ch C om pan y– E arn ed W ag e A cce ss ( E W A) S olu tio ns
M an ag ed c o rp ora te c lie n ts , p ro vid in g c o nsu lt a tio n t o H R, a c co untin g , a n d f in an ce d ep artm en ts
o n E W A im ple m en ta tio n a n d o p era tio ns.
C oord in ate d p ro d uct o nb oard in g , e n su re d s m ooth s e rv ic e f u nctio nalit y , a n d r e so lv e d c lie n t
is su es p ro m ptly .
B uilt a n d m ain ta in ed lo ng -te rm p artn ers h ip s, c o ntr ib utin g t o c lie n t r e te n tio n a n d b usin ess
g ro w th .
A ch ie ve d 3 0 % p ortf o lio g ro w th w it h in t w o m onth s.
P re p are d t a ilo re d p ro p osa ls a n d p re se n ta tio ns f o r c o rp ora te c lie n ts , a lig nin g s o lu tio ns w it h t h eir
b usin ess p ro ce sse s.
S U M MARYW ORK E X PER IE N CE

SKILLS: EDUCATION Astana Motors (Subaru Motors Almaty) Sales Manager | B2C December, 2021 - February, 2022KA ZA KH EG YPT IA N U N IV ER SIT YB A C H ELO RʼS D EG REE IN R ELIG IO US S T U DIE S
2 0 22 – 2 0 25
A dvis in g c lie n ts o n c ars a n d o p tio ns, c o nd uctin g t e st d riv e s.C lo sin g s a le s, p re p arin g d ocu m en ts , c alc u la tin g lo an s a n d le asin g .
M ain ta in in g c lie n t b ase a n d a c h ie vin g s a le s t a rg ets .
C olla b ora tin g w it h s e rv ic e , m ark e tin g , a n d f in an ce d ep artm en ts .
P erfo rm ed q uan tit a tiv e a n d q ualit a tiv e d ata a n aly sis t o s u p port s e n io r c o nsu lt a n ts in d eve lo p in g
str a te g ic r e co m men d atio ns f o r c lie n ts .
C ontr ib ute d t o t h e d eve lo p m en t o f d eta ile d p ro je ct p la n s a n d m an ag ed k e y w ork str e am s f o r
co nsu lt in g e n g ag em en ts a c ro ss m ult ip le s e cto rs .
P re p are d c o m pellin g c lie n t p re se n ta tio ns a n d r e p orts , t r a n sla tin g c o m ple x d ata in to a c tio nab le
i n sig hts f o r d ecis io n-m ake rs .
A ssis te d in t h e im ple m en ta tio n o f r e co m men d ed s o lu tio ns, in clu d in g p ro ce ss m ap p in g a n d
sy ste m in te g ra tio n s u p port.
B 2B Sale s & A cco unt M an ag em en t – m an ag in g c o rp ora te c lie n ts , b uild in g lo ng -te rm r e la tio nsh ip s,e xp an d in g c lie n t b ase .
R eve n u e G ro w th & P erfo rm an ce O ptim iz a tio n – s c alin g s a le s a n d in cre asin g c o m pan y r e ve n u e
(e .g ., f r o m 3 0 0 t o 8 0 0 m illio n K ZT in 2 m onth s).
S ale s S tr a te g y & P ro ce ss D eve lo p m en t – d esig nin g a n d im ple m en tin g s a le s s tr a te g ie s a n d
p ro ce sse s t o im pro ve t e am e ffic ie n cy.
P ro je ct & T eam L e ad ers h ip – m an ag in g p ro d uct im ple m en ta tio n p ro je cts , le ad in g t e am s, p la n nin g
an d m onit o rin g t a sk s.
C lie n t C onsu lt a tio n & P ro d uct Im ple m en ta tio n – a d vis in g H R, a c co untin g , a n d f in an ce d ep artm en ts ,
s u p portin g p ro d uct r o llo ut.
N eg otia tio n & D eal C lo sin g – c o nd uctin g n eg otia tio ns a n d s u cce ssfu lly c lo sin g d eals .
C ro ss-fu nctio nal C olla b ora tio n – c o оrdin atin g w it h m ark e tin g , s e rv ic e , a n d o th er d ep artm en ts f o r
co m pre h en siv e c lie n t s u p port.
M ark e t A naly sis & C om petit iv e In te llig en ce – a n aly zin g m ark e t t r e n d s a n d c o m petit o rs t o r e fin e
sa le s s tr a te g ie s.