Account Manager (Intern) / Акаунт менеджер (стажер)

Описание

Elgiza Zhilisbayeva Date of Birth: June 9, 1999 Phone: +7-707-621-72-84 Email: elgizaaaa@mail.ru 

Work Experience :

1. CUSTOMER RELATIONS MANAGER, Courtyard by Marriott Dubai, 2018

 • Completed an internship and received two certificates. 

• Ensured a high level of customer service and resolved con flict situations.

 • Worked with international clients, enhancing intercultural communication skills. 

2. SALES MANAGER, Wholesale and Retail Company "Igraika", Karaganda 2020-2022 

• Developed commercial proposals for major clients such as Small&Skif, Magnum and other supermarkets .

 •Increased sales volume of children's goods and toys in the B2B segment by19% 

• Analyzed the market to offer the most favorable conditions for partners.

• Developed and maintained long-term relationships with key clients. 

•Managed client accounts and logistics.

•Managed the company’s product inventory and developed proposals for partners.

3. SENIOR SALES MANAGER ,IELTS Preparation center "Top Tier", remote 2022-2024 ( till july)

 • Provided personalized approaches to customers and partners.

 • Successfully met sales targets, increasing the number of students by 30%.

 • Managed daily reporting and analytical reviews of completed work.

•Participated in strategic decisions of the company to increase revenue.

•Resolved con flicts with clients and proposed solutions to optimize the process.

Training new employees in sales and helping to adapt.

 EDUCATION:

 BBA of Business Administration at Modul University,UAE Dubai 

PROFESSIONAL SKILLS:

 • Proficient in PC usage, experience with Google Docs, MS Of fice, Excel

 • Proficient in English at C1 level , fluent in Russian.

 • Highly responsible and organized.

 •Excellent communication skills and ability to work in a team.

• Ability to solve tasks of any complexity and problem solving.

•Business correspondence and customer service skills. 

•Executive and attentive skills.

•Open mind and optimistic outlook.