Customer Support Operator
19 Марта 2026
Город:
Астана
Занятость:
Полная занятость
Опыт:
Нет опыта
Компания "AYITO Tech Korlátolt Felelősségű Társaság"
At Forward, we connect visionary iGaming companies with the industry’s brightest minds, delivering solutions that go beyond the ordinary. From marketing and R&D to technology, VIP customer experience, and data analytics, we handpick talent that empowers businesses to excel on a global stage. We don’t just fill positions, we build partnerships that elevate careers and drive innovation forward.
In this role, you will:
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Provide customer support via live chat, instant messengers, and email, ensuring timely and accurate assistance
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Handle customer requests and issues with a strong focus on service quality and user experience
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Learn and confidently apply product knowledge, internal procedures, and support guidelines in daily work
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Collaborate with internal teams to resolve customer cases and operational issues
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Maintain a professional and customer-centric approach in all interactions
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Be ready to work night shifts as part of a rotating schedule
Skills you’ll need to bring:
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Strong written communication skills with attention to clarity and tone
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Language proficiency: Russian — B1+; Turkish — B1+
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Customer-oriented mindset with a high level of empathy and stress resilience
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Responsibility, accuracy, and the ability to stay focused in a dynamic environment
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Confident basic computer skills and the ability to quickly adapt to new systems
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Availability to work from a personal laptop during the first two weeks of training
Our Benefit Cafeteria is Packed with Goodies:
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Children Allowance
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Mental Health Support
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Sport Activities
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Language Courses
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Automotive Services
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Veterinary Services
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Home Office Setup Assistance
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Dental Services
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Books and Stationery
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Training Compensation
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