Hotline Specialist (Astana)
23 Сентября 2024
Город:
Астана
Занятость:
Полная занятость
Компания "KPMG"
Are you interested in joining a dynamic team within a successful business? Got skills in communication, problem-solving, or customer service? Ready to push your career to the next level? If yes, then this may be the role for you!
We're currently seeking a Hotline Specialist to join our GRCS&ORS (Governance, Risk and Compliance Services) team, who is eager to expand their knowledge and expertise in the field. In this dynamic role, you’ll leverage your expertise to handle calls in a fast-paced environment, maintain confidentiality, and provide effective solutions to issues and complaints.
If you have what it takes to be our new Hotline Specialist, have a closer look at this job opening!
As our Hotline Specialist you will:
- Answer phone calls
- Handle calls in a pressure environment
- Maintain confidentiality of the valuable information
- Handle issues and complaints with providing solutions
You’re the perfect match for this role if you:
- Hold a Bachelor’s degree from a leading university in Kazakhstan or abroad (preferably in linguistic)
- Are fluent in English/Russian/Kazakh
- Have excellent communication skills and provide information in an efficient and accurate manner
- Manage heavy calls flow and maintain professional phone etiquette, sensitivity and tact
- Work independently and deal with all types of people
We offer:
- An international corporate culture in which personal growth, mutual trust and lifelong learning are being fostered.
- A team of passionate colleagues to reach higher goals and support each other.
- Continuous development and professional growth with a clear career path, opportunities for professional certifications, and a comprehensive range of soft skills development topics to meet your personal needs and ambitions.
- “Together” is one of our KPMG-values, so you can count on a wide range of social activities like team buildings, get-togethers & sport initiatives together with your colleagues.
- A competitive and attractive compensation package with comprehensive benefits like extended vacation days, sick leaves without medical certificate, health and life insurances and many more.
- An inclusive workspace that encourages diversity and pursues mutual respect for each other’s beliefs and backgrounds.
- A flexible, hybrid working schedule where employees can work on different locations: at home, at the office, or at a client’s site.
Join KPMG and discover a career that will help you thrive, learn, and do work that matters. Apply now!
About KPMG
KPMG is a global network of professional firms providing Audit, Tax and Advisory services. With a history extending back more than 150 years, KPMG firms have brought their best professionals to clients, helping them to transform and succeed. Connecting the right people at the right moments is what we do.
Diversity & Inclusion Statement
We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment regardless of their unique abilities, background, or identity.
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