IT Engineer (OSS)
Город:
Астана
Занятость:
Полная занятость
Компания "Brunel Atyrau LLP"
For International Company in Oil&gas Industry:
IT OSS Engineer
Astana, 5/2
Duration 1 year (can be longer)
Employment via Brunel
Requirements:
- Bachelor’s degree in IT, Computer Science
- Minimum 3 years’ experience in multinational companies
- Strong knowledge of network infrastructure
- Familiarity with ITIL principles
- English intermediate and higher
- Knowledge of Service Now, Active Directory, AAD, Workspace One VMWare, Windows 11, AV systems basics will be an advantage.
Responsibility:
- Execute critical HSSE activities and manage operational risks.
- Support IT infrastructure and operations management.
- Assist 200 English-speaking end users (50 onsite, 150 remote).
- Ensure services meet SLA standards.
- Escalate serious infrastructure incidents.
- Act as a focal point for IT infrastructure changes.
- Manage local data center access and security.
- Handle local backups (tape library).
- Support of AV environment ( setup MS teams meeting, solve problems with AV equipment ( Sure, Crestron, Logitech)
- Collaborate with global IT support teams.
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