Marketing Coordinator (SMM)

Компания "The St. Regis Astana"

Hotel description:

Situated on the river banks of Essil, in the heart of Astana's Central Park and in the center of the Diplomatic district The St. Regis Astana will open early 2017.

120 sumptuous guest suites feature a unique identity of discreet luxury. The hotel will embrace a specialty grill restaurant where guests enjoy an unrivaled service and sample the best ingredients or indulge in the flawless luxury of Iridium Spa after a long day of captivating city impressions or business meetings.

Position Overview:

The St. Regis Astana is seeking a proactive and organized Marketing Coordinator to join our esteemed team. The ideal candidate will be enthusiastic about luxury hospitality and possess strong social media and administrative skills. The Marketing Coordinator will support the Marketing Manager in creating and executing a strategic social media content plan, handling inquiries, and ensuring the smooth operation of marketing activities.

Main Responsibilities:

• Social Media Content Plan: Collaborate with the Marketing Manager to develop a comprehensive social media content plan that aligns with the hotel's brand and marketing objectives.
• Content Execution: Follow the approved social media content plan by creating, scheduling, and posting engaging content across various social media platforms.
• Social Media Listening: Monitor social media channels for mentions, feedback, and trends. Provide insights and reports on social media performance and customer sentiments.
• Inquiry Management: Respond to social media inquiries and comments promptly and professionally, ensuring a positive interaction with guests and potential customers.
• Photo and Video Shoots: Assist in organizing and supporting on-property photo and video shoots, ensuring that content captures the essence of the St. Regis brand.
• Administrative Support: Handle administrative tasks related to the marketing department, including coordinating meetings, managing schedules, and handling correspondence.
• In-House Marketing Collateral: Assist in creating and maintaining marketing collateral for in-house promotions, ensuring all materials are on-brand and up-to-date.

Qualifications:

• Education: Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
• Experience: Minimum of 1-2 years of experience in marketing or social media management, preferably in the hospitality or luxury sectors.
• Skills:
  • Proficiency in social media platforms and tools (e.g., Instagram, Facebook, Twitter, LinkedIn, Hootsuite).
  • Strong written and verbal communication skills.
  • Excellent organizational and multitasking abilities.
  • Basic knowledge of graphic design software (e.g., Adobe Creative Suite) is a plus.
• Languages: Proficiency in Russian , Kazakh English
• Personal Attributes:
  • Enthusiastic and proactive with a passion for social media and luxury hospitality.
  • Strong interpersonal skills and the ability to work effectively in a team environment.
  • Attention to detail and ability to adapt to changing priorities.

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